Daily Archives: September 12, 2007


“Databases and the Web” – UKUUG Event 16/10/07

MySQL Database for HighAvailability Web Applications – Tushar Joshi

PostgreSQL Web Projects: From Start to Finish – Simon Riggs

Tuning Tips for Linux and AIX to run a Database – Nigel Griffiths

Introducing Oracle Application Express: Database application
development for the web in no time flat – Julian Lane

DB2 on Linux for Web Development – John Pickford

iPlayer Server-Side: The Evolution of an XML Tool-Chain – Matthew Browning

The above is scheduled to take place on the 16th October 2007 starting at 0930 hours with a planned to finish time of 1700 hours. Venue is The Imperial Hotel, Russell Square, London WC1B 5BB

For further details please visit: http://www.ukuug.org/events/seminars/databases


Tutorial: Request Tracker – UKUUG Event 16/10/07

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. Book now: online or booking PDF. Tutorial is on 16th October 2007 and starts at 0900 hours and is planned to finish by 1700 hours. Venue is The Imperial Hotel, Russell Square, London WC1B 5BB
The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.

Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.

RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.

RT is used by Fortune 100 companies, government agencies, educational institutions, and development organisations worldwide.

RT is the leading open-source issue-tracking system. Designed to make it easy for your organisation to track any sort of “task”. Various organisations, ranging in size from large corporations to the smallest non-profit use RT across a wide range of business cases. Frequent uses include the tracking of software defects, customer service inquiries, internal workflow, project management, network operations and even youth counselling. RT is powerful, flexible and built from the ground up to adapt to your organization and needs.

This comprehensive session will cover:

  • RT’s system architecture
  • A guided tour of the RT source code
  • Extension mechanisms you can use to customize RT
  • How to tie RT into your existing authentication infrastructure
  • Bulding your own tools that talk to the RT backend
  • Automating common procedures
  • Customizing RT’s workflow to match your own
  • How to write custom reports based on RT’s data

Jesse Vincent — tutor: (President, Best Practical Solutions LLC)Jesse Vincent is the author of RT and the founder of Best Practical Solutions, LLC, a company dedicated to open source tools to help people and organizations keep track of what needs doing, when it gets done, and who does it. Before founding Best Practical, Vincent worked as the systems lead for a now-defunct dotcom and as a software designer at Microsoft.

Please note UKUUG state that places are limited and early booking is essential. Booking deadline is 8th October 2007.

For further details please visit: http://www.ukuug.org/events/rt/


The Linux Desktop, present and future presented by Michael Meeks – Distinguished Engineer at Novell – UKUUG Event 26/09/07

The Linux Desktop, present and future presented by Michael Meeks – Distinguished Engineer at Novell on 26th September 2007 from 1900 hours.”A light-hearted look at the desktop, from past to present, to Novell’s role, and vision. We will prod some of the new toys coming into the desktop, from promising technologies to curvaceous applications, and meditate on the wonders of our new on-line world.

Finally, Michael will shamelessly plug whatever project is interesting today, and attempt to wildly extrapolate the near future, for people’s amusement – to rob Gascoigne: “I never predict anything, and I never will!”.

Michael is a Christian and enthusiastic believer in Free software. He very much enjoys working for Novell where as a member of the Desktop research team he has worked on desktop infrastructure and applications, particularly the CORBA, Bonobo, Nautilus and accessibility, amongst other interesting things. He now works full time leading the OpenOffice.org team. Prior to this he worked for Quantel gaining expertise in real time AV editing and playback achieved with high performance focused hardware / software solutions.

You do not have to attend the AGM or be a member of UKUUG to attend the talk.

For further details please visit:http://www.ukuug.org/events/agm2007/

Map/Location

The meeting is in Lecture Theatre 2 of University College London’s Cruciform Building, which is on the west side of Gower Street, opposite UCL’s main site (Multimap, Streetmap).